Event Rental FAQs

We currently do not require a minimum order amount.

You can reserve your order online, or call or email us to create a quote. We can send your quote by email so you can digitally sign and securely pay the required deposit.

Your items are not reserved until a 50% non-refundable deposit has been placed.

We accept all major credit and debit cards. We also accept cash and check payments. A card on file is still required for liability purposes, but it will not be charged unless an incident occurs.

A one-day rental typically includes delivery the business day before your event and pickup the following business day after your event. We are closed on Sundays.

Inventory is limited and reservations are first come, first served. During peak season, items can book quickly, so we recommend placing your deposit as soon as possible.

We currently allow Will Call orders that meet certain restrictions. Contact your sales rep to see whether your order qualifies.

Delivery and pickup pricing is based on the distance from our warehouse. Build your cart and enter your contact information to see your specific delivery price.

Delivery and pickup are typically scheduled closer to your event date. Most deliveries happen the business day before your event, and pickup is usually the following business day after the event. Saturday events are generally picked up on Monday. Fees may apply for specific time windows.

You do not need to be present, but please give our team clear instructions for where items should be placed. If a tent is being installed, please mark all four corners with temporary objects and identify any sprinkler lines if desired.

Linens are delivered on hangers in a supplied drawstring bag. After use, simply place the used linens back into the bag.

Please empty all glassware and place it back in the racks upside down. For dinnerware and chafers, rinse or scrape off excess food.

Please notify a salesperson immediately if you need to cancel. Any additional balance paid beyond the 50% deposit may be refunded.

Yes. We understand that unforeseen circumstances happen, and depending on availability, we will do our best to accommodate postponements to a future date.

Damaged items while under the renter’s care may be assessed and charged to the card on file if necessary. Please see the rental agreement for full details.

Any remaining balance is due prior to delivery unless otherwise approved by our staff.

Yes. All tents are set up and taken down by our staff, and tent pricing includes setup and takedown.

For staked tents, our staff will notify Blue Stakes of Utah 48 hours before delivery to mark public utilities in the area. Customers are responsible for marking private utilities, including sprinkler lines, if needed. To help keep tents clean and ensure a smooth installation, please turn off sprinklers 24 hours before delivery so the lawn is dry.

Sidewalls are optional and can be added to any tent. We offer both solid blockout walls and French window style walls. Customers are welcome to hang the walls themselves if desired.

The right size depends on your guest count, layout, and what will be placed under the tent. Use our tent layout guide for planning help, or contact us and we will help you choose the best size for your event.

Tents can withstand high winds when properly anchored. If extreme weather is expected, please secure loose items and evacuate the tent area.